Important: These Terms and Conditions constitute a legally binding agreement between you and Roof360. Please read them carefully before using our services or facilities.
Welcome to Roof360, Dubai's premier luxury rooftop pool experience located at 69b 12C St - Jumeirah - Jumeirah 1 - Dubai - UAE. These Terms and Conditions ("Terms") govern your use of our facilities, services, and website. By making a booking, visiting our facility, or using our services in any capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must not use our services or visit our facility. These Terms apply to all visitors, guests, and users of our services, regardless of how you access or use our facilities.
For the purposes of these Terms, the following definitions apply:
Access to Roof360 is by reservation only. All guests must have a valid booking confirmation to enter the facility. We reserve the right to refuse entry to anyone without a valid booking or who fails to meet our entry requirements.
To make a booking, you must:
Booking modifications and cancellations are subject to our Refund Policy. We recommend reviewing our cancellation terms before making a reservation. Changes to bookings are subject to availability and may incur additional charges.
To ensure the safety, comfort, and enjoyment of all guests, the following rules must be observed at all times:
Roof360 maintains a sophisticated dress code to preserve the luxury atmosphere of our facility. Appropriate attire includes:
While we encourage guests to capture memories of their experience, we ask that you respect the privacy of other guests. Commercial photography or filming requires prior written approval from management.
The health and safety of our guests is our top priority. By using our facilities, you acknowledge and accept certain inherent risks associated with rooftop and aquatic activities.
Guests with medical conditions, including but not limited to heart conditions, pregnancy, or mobility limitations, should consult with their healthcare provider before using our facilities. Please inform our staff of any relevant medical conditions upon arrival.
Our facility is located on a high-rise rooftop and may be subject to weather-related closures for safety reasons. We reserve the right to close or restrict access to certain areas due to weather conditions.
By using our facilities, you acknowledge and agree to the following liability terms:
You voluntarily assume all risks associated with your use of our facilities, including but not limited to risks of injury, illness, property damage, or death that may result from your activities at Roof360.
To the maximum extent permitted by law, Roof360, its owners, operators, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our facilities or services.
You agree to indemnify and hold harmless Roof360 from any claims, damages, losses, or expenses (including legal fees) arising from your use of our facilities or any violation of these Terms.
Roof360 is not responsible for lost, stolen, or damaged personal property. We recommend that guests:
All content on our website, including text, graphics, logos, images, and software, is the property of Roof360 or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
By posting photos or content on social media featuring our facility, you grant Roof360 a non-exclusive, royalty-free license to use such content for marketing and promotional purposes.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as outlined in our Privacy Policy.
All bookings require payment in full at the time of reservation. We accept major credit cards, debit cards, and other approved payment methods. All prices are in UAE Dirhams (AED) and include applicable taxes unless otherwise stated.
Additional charges may apply for:
Roof360 shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, civil unrest, pandemic restrictions, or other emergencies.
We reserve the right to terminate your access to our facilities and remove you from the premises for:
No refunds will be provided for removal due to violation of Terms or facility rules.
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
We encourage guests to contact us directly to resolve any concerns or disputes. If a dispute cannot be resolved through direct communication, we may pursue alternative dispute resolution methods, including mediation or arbitration, as appropriate under UAE law.
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the intent of the original provision.
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website and will be effective immediately upon posting. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
For significant changes that may affect your rights or obligations, we will make reasonable efforts to provide advance notice through our website or other appropriate means.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Roof360 regarding your use of our services. These Terms supersede all prior agreements, understandings, and communications, whether written or oral.
For questions about these Terms or any aspect of our services, please contact us:
Roof360 Management
69b 12C St - Jumeirah - Jumeirah 1
Dubai - UAE
Phone: +971 4 590 5090
Email: [email protected]
Business Hours: Daily 9:00 AM - 11:00 PM GST
By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you have any questions about these Terms, please contact us before using our services.
Thank you for choosing Roof360. We look forward to providing you with an exceptional luxury rooftop experience.