Welcome to Roof360 ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our luxury rooftop pool facility located at 69b 12C St - Jumeirah - Jumeirah 1 - Dubai - UAE, use our website, or engage with our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our site or use our services.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the site after the date such revised Privacy Policy is posted.
We may collect information about you in a variety of ways. The information we may collect includes:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the site, make a booking, or when you choose to participate in various activities related to our services such as contests and surveys.
Information our servers automatically collect when you access our facilities or website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing our services. This information helps us understand user behavior and improve our services accordingly.
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access our services from a mobile device. This information helps us provide location-based services and improve our mobile experience.
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our services to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your information and use it only for the specific purposes for which we provide it to them.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information online. We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our systems.
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. Our services are designed for adults and we do not permit children under 18 to use our facilities without proper adult supervision and consent.
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data, including personal data, to the United Arab Emirates and process it there.
If you have questions or comments about this Privacy Policy, please contact us at:
Roof360
69b 12C St - Jumeirah - Jumeirah 1
Dubai - UAE
Phone: +971 4 590 5090
Email: [email protected]
We are committed to resolving any privacy concerns you may have and will make every effort to address your questions and concerns promptly and effectively.